Who we are

PT Royal Conocean International Adjustment (known as Royal Adjusters) established in 1979 and one of the oldest established independent loss adjusting companies in Indonesia.

We are in associated with Caribbean Loss Adjusters Ltd. based in Caribbean Island. Our Technical Advisor is Mr. Nick J. Dewar, MBA, FCII, CFIRM. We applied a professional service to our client.

We aim to combine our experience with the regional culture and market for an assignment. When losses occur, we will handle the claim immediately and frequently communicate the progress of claim handling to the insurers.

Honesty, Responsibility and Accuracy are components of our success.

We also adapt the level and type of expertise as needed. When you need an experienced adjuster onsite, we’ve got the best in the business. We are always seeking to improve and invest in our people, processes, and technical resources to meet the loss adjusting standard. Our people and network strengths upon which we building our national business reputation.

To serve the industry, we have over the years established various specialist units including those handling, Commercial and Industrial Property, Marine Insurance excluding Marine Hull Cargo, EAR/CAR, Heavy Equipment and Miscellaneous with a wide degree of complexity.

VISION

Our Management and Professional Staff will enhance our claims handling service to support our motto: Honesty, Responsibility, Accuracy.

MISION

To provide the best service to our clients based on capability and responsibility in an honest, independent and ethical manner.

To accumulate synergy for becoming more efficient, effective and professional by Human Resources Development and motivation with discipline and pro-active attitude within the constant change in market demand and environment.

To explore ways and efforts to satisfy our client need coupled with our staff expertise to provide survey, investigation and/or valuation and provide trustworthy consultation to our client with professionalism and integrity.

 

Effective

Accumulate synergy for becoming more efficient, effective and professional by Human Resources Development.

 

Responsive

Provide best service to our clients based on capability and responsibility in honest,independent and ethical manner.

 

Certified

We have team with certified in the special needs for all your loss requirements.

 

Professional

Our team also provide trustworthy consultation to client with professionalism and integrity.

In Association With